December 21st, 2007 12:32 EST
This year, Wal-Mart pulled millions of recalled products off its shelves -- from toys to food to children's car seats and cribs.
So what is Lee Scott, Wal-Mart's CEO, doing to inform his customers about these recalls? He put a tiny link at the very bottom of the Wal-Mart homepage. That's it.
Surely the biggest company in the world can do better than that -- especially during the holiday season, when Wal-Mart sells even more toys than Toys 'R' Us.
But since Mr. Scott won't be open about Wal-Mart's product recalls, we are doing it for him.
Wal-Mart Watch has launched a new site, Recall Wal-Mart, which is full of information about the recalled products sold at Wal-Mart. It also has a tool that lets you send a letter to Lee Scott about Wal-Mart's role in its customers' health.
Check out the site, and tell Mr. Scott that when Wal-Mart has a recall, it should be the first thing on their website, not the last:
Wal-Mart Watch believes there is a reason Wal-Mart stocks so many recalled products and then buries the news at the bottom of its website. Mr. Scott is putting the company's interests ahead of its customers' safety.
Many of these recalls are the result of the intense cost-cutting pressure Wal-Mart puts on its overseas suppliers -- thousands of which are located in China, where safety standards are much weaker.
Because of Wal-Mart's tremendous size and influence, manufacturers are forced to meet its demands. When Wal-Mart requires lower prices, that means sacrificing quality and using cheaper materials, like lead paint.
To make matters worse, once the dangers of these products came to light, Lee Scott failed to properly inform Wal-Mart's customers about the recalls. That's just irresponsible.
Visit Recall Wal-Mart and tell CEO Lee Scott to put customers' safety first:
This isn't the first time Lee Scott has put the corporation first instead of people.
For years, Wal-Mart has been skimping on employee wages and benefits, so that less than half of its workforce gets its health coverage from the company.
Wal-Mart also hurts local communities and neighbors by forcing small businesses to shut down and spoiling the local environment.
And Wal-Mart has continually tried to bilk communities on the local tax bill, whether it is petitioning to lower its property value or setting up dubious foreign arrangements to take advantage of tax loopholes -- depriving communities of much-needed revenue.
Wal-Mart Founder Sam Walton valued the communities that supported his stores, and he valued honesty with his customers. Wal-Mart has long since abandoned his original vision.
Again and again, Lee Scott has shown that Wal-Mart's interests are more important than the people it serves or the communities it calls home. Visit Recall Wal-Mart and tell the retail giant you've had enough: