Contact theSOPAbout theSOPSupport theSOPWritersEditorsManaging Editors
theSOP logo
Published:May 18th, 2015 12:14 EST

Drama at Starbucks Over a Cookie Straw: Video

By Robert Paul Reyes

"A New York Starbucks employee fired over a viral video of her berating a customer said she quit after being suspended by the coffee chain.


Ruby Chen, a customer at a Starbucks location in New York`s Queens borough, shared a video of the encounter on YouTube, which was originally recorded and posted to Facebook Thursday by fellow customer Pennapa Castro with the title, "too much attitude at Starbucks`."


All this drama was ignited when a Starbucks employee accused  a customer of trying to steal a cookie straw.

I`m not sure exactly what a "cookie straw" is, but evidently it`s the straw that broke the camel`s back. Melissa, a Starbucks shift leader, went postal on the hapless customer, who didn`t steal the straw, she simply didn`t hear her named called.

Melissa must be drinking too much of that strong Starbucks coffee, she needs to switch to decaffeinated coffee, and look for a job where she doesn`t have to deal with the public.

I don`t feel any sympathy for Ruby, homegirl needs to slurp coffee like the rest of us, and not use any damn "cookie straw."

Watch the drama unfold:


Photo Credit:

Follow Robert Paul Reyes on Twitter: